The interests and welfare of businesses along Orchard Road is key to what we do at Orchard Road Business Association (ORBA).
The organisation is split into a five-member office that manages daily operations and an executive committee comprising various stakeholders working pro-bono to set its direction and uphold the interests of ORBA members.
Since 1998, ORBA seeks to enhance and improve the business environment on what is now one of the world’s most acclaimed shopping, dining and entertainment precincts. Businesses along Orchard Road are promoted and facilitated on a timely basis, through events, business development, promotion and marketing.
Membership in ORBA is open to Orchard Road stakeholders, as well as non-stakeholders who have an affiliation to lifestyle businesses along Orchard Road. There are currently 121 members (as at time of print) in the Association, including the owners and managers of shopping malls, departmental stores, leading retailers, hotels and restaurants.
ORBA operates under the auspices of Singapore Tourism Board with its administration entrusted to an Executive Committee comprising some of Orchard Road’s key stakeholders.
ORBA initiates change with the aim to continually excite people and keep them coming back to the great street we believe Orchard Road to be.
ORBA also acts as the Place Manager of Orchard Road, assisting in its development, activities and other public issues. The Association represents members and through close collaboration with different stakeholders and authorities, addresses and resolves issues that affect the precinct.
The Association aims to:
- Study and improve the business environment of Orchard Road, through the creation of activities, business development, promotion and marketing.
- Facilitate new business collaborations and/or alliances between both stakeholders and non-stakeholders.
- Assist with Orchard Road’s development, activities, and other public issues.
- Promote the welfare of businesses on Orchard Road.
- Represent members and deal with matters concerning the Association.
Click here to download our Membership Kit.
Our Exco
Members of the 20th Executive Committee as elected at the 20th Annual General Meeting on 26 October 2018 are as follows:
Chairman
Mr Mark Shaw
The Shaw Organisation Pte Ltd
Vice Chairman
Mrs Wong Sioe Hong
Metro Pte Ltd
Vice Chairman
Mr Jamie Teo
Ngee Ann Development Pte Ltd
Honorary Secretary
Mrs Helen Khoo
Wing Tai Retail Management Pte Ltd
Honorary Treasurer
Ms Tay Ai Hoan
Hotel Properties Limited
Honorary Advisor & Exco Member
Mrs May Sng
C. K. Tang Limited
Exco Members
Mrs Chng Chet Siew
CapitaLand Mall Asia Limited
Ms Elsie Goh
City Developments Limited
Mr Lionel Chua
Far East Organization
Mr Ricky Chew
Fish & Co. Restaurants Pte Ltd
Ms Molly Lim
Frasers Property Singapore
Mr Richard Paine
Lendlease Retail Pte Ltd
Mr Tan Kim Seng
Mandarin Orchard Singapore
Mr Vincent Soh Jin Sern
OCBC Property Services Pte Ltd
Ms Yeo Mui Hong
Orchard Turn Developments Pte Ltd
Mr Allen Law
Park Hotel Group
Mr Danny Teo
Robinson & Co. (Singapore) Pte Ltd
Ms Jaylyn Ong
SPH Retail Property Management
Mr Sean Tang
Tang Holdings Pte Ltd
Mr Tan Zing Yan
Wheelock Properties (Singapore) Limited
Ms Ong Mei-Lynn
YTL Starhill REIT Management Limited
ORBA offers two different categories of membership:
Ordinary Members
Developers, building owners, retailers, food & beverage operators, entertainment establishment operators, and non-profit organisations that own or have a place of business along Orchard Road.
Ordinary Members
ABC Cooking Studio Singapore Pte Ltd
Bounce Singapore Pte Ltd
BreadTalk Group Limited
Burberry (Singapore) Distribution Company Pte Ltd
C.K. Tang Limited
CapitaLand Mall Asia Limited
City Developments Limited
Club 21 Pte Ltd
Cortina Watch Pte Ltd
Creative Food Concept Pte Ltd
Cuscaden Properties Pte Ltd
DFS Venture Singapore (Pte) Ltd
Dreamweave Concepts Pte Ltd
Far East Management Pte Ltd
Fish & Co. Restaurants Pte Ltd
FJ Benjamin (Singapore) Pte Ltd
Follicle Pte Ltd
Four Seasons Hotel Singapore
Frasers Property Limited
Graff Diamonds (Singapore) Pte Ltd
Grand Hyatt Singapore
Hard Rock Café Pte Ltd
Hardy Hardy Pte Ltd
Healthway Medical Group Pte Ltd
H&M Hennes & Mauritz Pte Ltd
Hotel Jen Orchardgateway Singapore
Hotel Properties Limited
House of Hung Pte Ltd
House of Teak (Singapore) Pte Ltd
Isetan (S’pore) Limited
Japan Food Town Development Pte Ltd
Jay Gee Enterprises Pte Ltd
Jumbo Group of Restaurants
Lawry’s The Prime Rib Singapore Pte Ltd
Lendlease Retail Pte Ltd
LIULIGONGFANG (S) PTE LTD
Lucky Plaza MCST Plan No. 651
Luxasia Pte Ltd
M&C REIT Management Limited
Management Corporation Strata Title Plan No. 1259
Mandarin Orchard Singapore
Metro Pte Ltd
NAVA 1872 Pte Ltd
New Park Property Pte Ltd
Ngee Ann Development Pte Ltd
OCBC Property Services Pte Ltd
OG Private Limited
Orchard Turn Retail Investment Pte Ltd
OUE Hospitality Real Estate Investment Trust c/o OUE Property Management Pte Ltd
Paediatric Optometry Pte Ltd (“IGARD”)
Park Hotel Group
PAUL Singapore Pte Ltd
Peranakan Place Complex Pte Ltd
Perennial (Somerset) Pte Ltd
Poh Heng Jewellery Pte Limited
Prada Singapore Pte Ltd
Richemont Luxury (Singapore) Pte Ltd
Robinson and Company (S) Pte Ltd
Royal Plaza on Scotts
*Scape Co. Ltd.
Samsui Supplies & Services Pte Ltd
Select Group Limited
Shangri-La Hotel, Singapore
Singapore Marriott Tang Plaza Hotel
Singapore Medical Specialist Centre
SMRT Commercial Pte Ltd
SPH REIT Management Pte Ltd
SPH Retail Property Management Services Pte Ltd
Starbucks Coffee Singapore Pte Ltd
Sunrise & Co. (Pte) Ltd
SUTL Sports (PG) Pte Ltd
Swee Cheng Management Pte Ltd
Takashimaya Singapore Ltd
Tang Holdings Private Limited
TDSL SG PTE LTD
The Hour Glass Limited
Shaw House Pte Ltd
Tiffany & Co. Pte Ltd
Toshin Development Singapore Pte Ltd
TWG Tea Company Pte Ltd
Uniqlo Singapore
Vista F&B Services Pte Ltd
Wheelock Properties (Singapore) Limited
Wild Honey Pte Ltd
Wing Tai Retail Management Pte Ltd
Yat Yuen Hong Co Ltd
YTL Starhill REIT Management Limited
Associate Member (no voting rights)
Any person, business or firm that does not own or have a place of business along Orchard Road.
All membership applications are subjected to the approval of the Executive Committee.
Associate Members
Adecco Personnel Pte Ltd
Apro Training Centre Pte Ltd
Aryans Consulting Group Singapore Pte Ltd
CBRE Pte Ltd
CIMB Bank Berhad
City Life Advertising Pte Ltd
Colgate-Palmolive (E) Pte Ltd
Cosmoprof Academy Pte Ltd
Dezign Format Pte Ltd
Global Blue Singapore Pte Ltd
GLP Pte Ltd
iDA’SG PTE LTD
JCB International Asia Pacific Pte Ltd
JCDecaux S’pore Pte Ltd
Jones Lang Lasalle Property Consultants Pte Ltd
Kingsmen Exhibits Pte Ltd
Knight Frank Pte Ltd
Komoco Motorcycles Pte Ltd
ModernAge Design & Communications Pte Ltd
NUS Yong Loo Lin School of Medicine
Pacific Licensing Studio Pte Ltd
Partex International Pte Ltd
Raffles College of Higher Education Pte Ltd
Rich-Art Enterprises Pte Ltd
Singtel Recreation Club
Tourego Global Pte Ltd
Unearthed Productions Private Ltd
What is it
Place Management is an approach for getting all stakeholders within an area / precinct to work together to enhance the way people in the area work, live, stay, shop, play and dine. Hence, we want to enhance this collaborative effort dedicated to making sure that Orchard Road:
- Is attractive & well-kept;
- Is marketed effectively to the outside world;
- Is providing something more than shopping to attract visitors; and
- Continues to be a top destination for tourists and locals alike.

About the Orchard Road Envisioning Project
The Orchard Road Envisioning Project takes place from October – December 2015. The project seeks to develop a long term vision and bold ideas to reinvent the Orchard Road precinct into one of the top lifestyle destinations in the world that continues to stay relevant and competitive in its offerings to both locals and visitors.
The project has been structured to include participation by Orchard Road’s key stakeholders. Business owners and stakeholders living and working within the precinct are strongly encouraged to participate.
This initiative is in yours, and your businesses’ interests, as its success depends on the effective management and promotion of Orchard Road.

Get Involved
We’re interested in understanding challenges and sentiments that you face as a stakeholder on Orchard Road so that we can better address them. We have A Great Street. Help us to make it better.
Click here to find out more about ORBA and what we do, and if you’d like, download our membership kit and send your application to info@orchardroad.org!
Orchard Road Business Association (ORBA) was formed in 1998 under the auspices of the Singapore Tourism Board (STB). Since inception, ORBA has dedicated itself to enhancing the street’s position as one of the world’s premier shopping and lifestyle destinations. The Association has been working relentlessly to bring together stakeholders, non-stakeholders, government agencies, and various groups to share a common goal of building and maintaining Orchard Road’s position as A Great Street.
How to Join
Membership is open to all who own, operate and have any affiliation to any business along Orchard Road. Simply log onto our website to download a membership form, fill it up and then fax it to us. ORBA offers two different categories of membership:
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Stakeholders Developers, building owners, retailers, food & beverage operators, entertainment establishment operators, and non-profit organisations that own or have a place of business along Orchard Road.
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Associate (no voting rights) Any person, business or firm that neither owns nor has a place of business along Orchard Road. All membership applications are subject to the approval of the Executive Committee.
To find out more about how to join, the benefits of being a member and about ORBA, please download our Membership Kit.
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Endorsement of Private Lamp Post Banners
Please read the following extract of URA’s guidelines and complete the form below.
- Temporary signs are permitted on lamp posts located within the development boundary. However, these signs can only be used for the promotion of development and tenant related events and activities only (e.g. the launch of tenant’s new collection or product, end of season sale, new outlet opening, etc). Third-party commercial advertisements are strictly not allowed.
- Design Specifications
- All signs shall be designed, constructed, finished and maintained to a high standard.
- The scale, proportion and form of the signs are to be approprately sized. No banner sign is to have an area greater than 2sqm.
- Each lamp post can carry one set of banners, which can either be single or double-sided.
- The following information is to be clearly indicated on the banner sign:
- The name of the event / activity;
- The date / duration of the event; and
- The venue of the event, name and unit no. of the tenant on name of the development.
- The maximum display period for each temporary sign is two calendar months. There is to be a minimum period of two weeks before the display of a replacement sign at the same location.
Please note that the endorsement process will take at least 3 working days. If you need help or clarifications, please contact the following:
Do you wish to work in the heart of Singapore’s most exciting shopping district?
ORBA aims to place the right people in the right business to achieve desired results.
This a job portal specially created to assist ORBA members in filling the vacancies within their businesses. This password-enabled page allows Orchard Road employers to post career opportunities right here:

Get in touch with Orchard Road Business Association
We'd love to hear from you, whether it's about our services, partnership opportunities, update listing or just to say hello... Drop us a note in the enquiry form below and we will be in touch within 5 working days.
Non-ORBA Members (Listings Only)
For Non-ORBA members, please send us any update requests to your listing via the form above.
ORBA Members (Listings, Promos & Jobs)
If you are an ORBA member looking to update your listing on this website, please log in to the Members’ Portal.

91 Tanglin Road #04-04
Tanglin Place Singapore 247918


Privacy & Disclaimer
Orchard Road Business Association’s Data Protection Policy
Updated as at 17 October 2019
Orchard Road Business Association (ORBA) respects your privacy and is committed to protecting your personal data. This Personal Data Privacy Policy sets out the collection, use and disclosure of your Personal Data. “Personal Data” means any data or information, whether true or not, about an individual who can be identified either (a) from that data; or (b) from that data and other information to which ORBA is likely to have access to.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our Data Protection Officer at info@orchardroad.org. If you would like to update your marketing preferences or unsubscribe from our newsletter, please contact info@orchardroad.org.
Collection of Information
ORBA may collect, use and disclose the following data about you:
- • personal data includes, without limitation, an individual’s name; address; telephone numbers; email addresses; date of birth; gender; nationality; marital status; passport number, date and place of issue; personal identification number; driver’s licence number and expiration; photographs and other audio-visual material; employment information; payment information; credit and debit card numbers; marketing preferences; preferred communication methods; and any other types of information that you choose to provide to us or that we may collect about you through your interactions with us and our affiliates, partners and subsidiaries;
- • when you provide Personal Data by filling in online or hardcopy forms when applying for ORBA’s services or feedback, asking queries, requests and other submissions;
- • if and when you contact ORBA (i.e. telephone calls, online chat programmes, social media, faxes and emails), we may keep a record of that correspondence;
- • details of your visits to our website/mobile application including, but not limited to, cookies, location data, weblogs and other communication data, that you access;
- • if you enter into any contract with ORBA or purchase any products/services from ORBA;
- • if you participate in an exhibition, seminar, event or workshop organised by ORBA or where ORBA is a participant;
- • when you participate in any lucky draws, competitions, events and workshops held by or administered by ORBA; and
- • when Personal Data is exchanged during an accident or incident reporting.
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.
Use of Personal Data collected
ORBA may use your personal data for any purpose not prohibited by applicable law. This includes, but is not limited to, the following purposes:
- • to verify your identity where necessary;
- • to manage the user account that you may have set up with us;
- • to communicate with you and to process and respond to your questions/ comments and/or feedback;
- • to provide our services to you;
- • to process and review any applications that you may submit to us;
- • to process relevant payments and transactions in connection with your participation in our programs and utilisation of our services;
- • to contact you regarding any industry engagements which may be of interest to you;
- • to inform you of and invite you to upcoming ORBA events;
- • to keep you updated on the latest developments at ORBA;
- • to conduct research, analysis and development activities (including but not limited to data analytics/ surveys) for management reporting and generation of customised reports;
- • to process and evaluate any job applications that you may send to us;
- • to carry out due diligence or other screening activities including security and background checks;
- • to perform or carry out ORBA’s obligations arising from any contracts entered into between you and us;
- • to enable ORBA’s subcontractors, third-party agents and service providers, to fulfil obligations/services as stipulated in your contract with ORBA;
- • to improve ORBA’s customer service through your feedback;
- • to facilitate data analysis and business planning purposes;
- • for government, audit and other regulatory purposes;
- • for accident and insurance reporting and assessment purposes (including SCDF and SPF reporting, if required);
- • for organisation or administration of lucky draws, competitions, events and workshops and administration and distribution of prizes to prize winners;
- • for security, safety surveillance and monitoring purposes;
- • for internal reporting and/or accounting purposes; and
- • purposes incidental to each or all of the above.
You have the right to withdraw consent at any time, and you can do so by contacting info@orchardroad.org.
Consent for the Collection and Use of your Personal Data
You consent to the collection, use and disclosure of your Personal Data for the purposes mentioned above and agree to be bound by the obligations it imposes on you when you accept this Privacy Policy. You accept this Privacy Policy when you continue to browse on our organisation’s website or if you continue to engage with ORBA for any of the abovementioned purposes.
In this regard, please note that it is on your part to ensure that all personal data submitted to us is complete, accurate, true and correct at the time of submission. Failure on your part to do so may result in our inability to provide you with the products and services you have requested.
Please note that if you do not consent to any of the above business purposes, ORBA may also be unable to meet the purposes for which the information was collected.
Sharing of Personal Data
ORBA may disclose your Personal Data if necessary, and if stipulated in our contract or agreement with you.
On occasion, ORBA may use third-party agents, service providers to assist us in the use of your Personal Data as outlined under “Use of Personal Data collected”. You consent to such use of your Personal Data by continuing to browse on our organisation’s website or if you continue to engage with ORBA for any of the abovementioned purposes.
ORBA will not transfer Personal Data within or outside Singapore unless it is ensured that the Personal Data will be accorded a level of protection which is comparable to the protection under the PDPA.
Retention of Personal Data
ORBA will cease to retain Personal Data, as soon as it is reasonable to assume that the purpose for collection of such personal data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.
Cookies and Other Website Functionalities
We may automatically collect or analyse the following information about you in connection with your visit(s) to our website:
- • technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- • information about your visit, including the full Uniform Resource Locators (URL) visited; date and time of visit; products or services you viewed or searched for; page response times; download errors; length of visits to certain pages; page-interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Note that our cookies do not have an expiration date and do not collect personally identifiable information. You may disable the use of cookies by selecting the appropriate settings on your browser. This may, however, result in you being unable to experience the full functionality of the websites.
Access to and Correction of your Personal Data
If you wish to access or correct any of your personal data, please contact our Data Protection Officer at info@orchardroad.org. For a request to access or correct your personal data, once we have sufficient information from you to deal with the request, we will seek to respond to your access or correction request within 30 days. Where we are unable to respond to you within the said 30 days, we will notify you of the soonest possible time within which we can provide you with the information requested. Your email should identify yourself and state which Personal Data and information about its use and/or disclosure is requested.
Withdrawal of Consent
If you do not want your personal data to be collected, used, and/or disclosed by us in the manner mentioned above, you may withdraw your consent by writing to our Data Protection Officer at info@orchardroad.org. Please note that we may not be able to continue to provide you with certain services if you choose to withdraw your consent.
Data Security
We take reasonable care and have implemented technical, administrative, procedural and other measures to protect your personal data from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss. However, we cannot assume responsibility for any unauthorised use of your personal data by third parties which are wholly attributable to factors beyond our control.
Links to Third-Party Websites from ORBA’s Website
Our websites may contain links to other external websites, such as our business partners. We are not responsible for the privacy policies and practices of these websites taken care of by third parties. We strongly encourage you to check the privacy policy of each website that you visit. Some of these third-party websites may have our logo or trademark acknowledged on their website. However, these websites are not operated and maintained by us. Please contact the owner of the respective websites should you have any questions on their privacy policies.
Changes to Policy
We may update this Policy from time to time without prior notice by posting a new version on this website. You should check this page regularly to ensure that you are familiar with any changes.
Your continued use of our website or mobile application and continued dealings with us for the provision of our products and services, after any changes to this Policy has been made, constitutes your acceptance to such changes.
Contact Us
If you have any questions concerning how we handle your personal data, please contact our Data Protection Officer at info@orchardroad.org
ORBA reserves the right to change this Policy with or without notice from time to time.